Skip to page content
04 December 2024
We are not responsible for the content of other web sites.
This accessibility statement applies to the National Packaging Waste Database (NPWD) website at https://npwd.environment-agency.gov.uk/.
This website is run by the Environment Agency. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
Screen reader users
Low vision
Keyboard navigation
Voice recognition software
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email packaging@environment-agency.gov.uk. We’ll consider your request and get back to you within 10 working days.
It is possible to visit our offices in person. Our offices have audio induction loops, or we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us to arrange a visit.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email packaging@environment-agency.gov.uk.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
The Environment Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Disproportionate burden
We’ve assessed the cost of fixing the issues and we believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations because the service will be retired soon.
Content that’s not within the scope of the accessibility regulations
Not applicable.
This website was last tested on 20 January 2022.
GOV.UK guidance was followed on deciding how to check the website and it was tested as follows:
We will review what audit recommendations we can fix, and we will update this page when issues are fixed.
This statement was prepared on 11 May 2022. It was last reviewed on 11 May 2022.
Back to top of page
©The Environment Agency 2024
Author: Environment Agency | enquiries@environment-agency.gov.uk